Privacy Policy & Terms

This policy applies to Ceylon Vantage ("we", "us"), a private driver and tour operator based at 159/2E/1-1, Thalawathugoda Rd, Pitakotte, Sri Jayewardenepura Kotte, Sri Lanka, and to this website. It doesn't apply to third-party sites we link to (Instagram, Facebook, TripAdvisor, Google Maps) — each of those has its own privacy policy that governs how they handle your data on their platforms.

We collect information in two ways: what you actively give us, and a small amount of automatic technical data.

Information you give us

When you submit the "Plan Your Trip" form, we collect: your name, email address, WhatsApp number, and country, and — if you fill them in — your planned arrival and departure dates, number of travelers, travel type, budget range, destinations of interest, activities, and any message you write. If you contact us directly by WhatsApp, email, or phone instead, we receive whatever information that conversation naturally includes.

Information collected automatically

This site does not use analytics or advertising cookies. Standard web server logs (like IP address and browser type) may be recorded by our hosting provider for security and reliability purposes — this is normal for any website and isn't used to build a profile of you.

• To reply to your trip inquiry with an itinerary and pricing
• To communicate with you before, during, and after your trip
• To keep a record of past inquiries and bookings for our own reference
• To improve this website and the trips we design

We do not sell, rent, or trade your information to anyone, and we do not use it for advertising.

Submitting the trip-planning form sends your details directly to our business email address so a real person can reply. As an optional backup, the same details may also be stored in a private database we control, purely so we don't lose track of inquiries. Nothing you submit is shared with any third party for marketing purposes.

A few pages on this site load content from other companies. When they do, that company's own privacy policy applies to the data they collect:

• Google Maps — embedded on the Contact page to show our location.
• TripAdvisor — embedded on the Reviews page to show our live rating.
• Google Fonts — used to load the typefaces on this site.

We keep inquiry and booking records for as long as reasonably useful for our business relationship with you and for our own records (for example, tax and accounting purposes). If you'd like us to delete your information, contact us using the details below and we'll do so unless we're required to keep it for a legal reason.

Depending on where you're contacting us from, you may have rights to access, correct, or delete the personal information we hold about you, or to ask what we hold. To exercise any of these, email us at ceylonvantage@gmail.com and we'll respond as quickly as we can.

By using this website, you agree to the following:

• Content on this site (photos, itineraries, and text) is either owned by us or used with permission, and shouldn't be reproduced elsewhere without asking first.
• Prices, availability, and itineraries shown or discussed are indicative until confirmed in writing for your specific dates.
• We work to keep this site accurate and available, but don't guarantee it will always be error-free or uninterrupted.

A note on booking terms: This page covers the website itself. Specific booking terms — deposits, cancellation and refund policy, payment schedule, and liability during the trip — should be confirmed in writing with each guest at the time of booking, since these often vary by trip. If you'd like, a dedicated Booking Terms section can be added here once you've decided on those policies.

If this policy changes, we'll update the date at the top of this page. Significant changes will be reflected here before they take effect.

Questions about this policy or your information?

• Email: ceylonvantage@gmail.com
• WhatsApp / Phone: +94 76 611 0172
• Address: 159/2E/1-1, Thalawathugoda Rd, Pitakotte, Sri Jayewardenepura Kotte